privacyPolicy
Last Revision Date: November 10, 2025
We at QQ Live place your privacy protection at the forefront of our services. This Privacy Policy clearly outlines how we collect, use, store, share, and safeguard your personal information. By accessing or using QQ Live, you acknowledge that you have thoroughly read, fully understood, and unconditionally agreed to all provisions of this Policy. If you do not agree with any part of this Policy, please refrain from using QQ Live.
I. Our Commitment to Your Privacy
Your trust matters deeply to us, and we strive to ensure you feel confident and secure while using QQ Live. This section details our unwavering commitment to protecting your personal information with transparency, integrity, and respect.
Our privacy practices are rooted in five core principles that guide every decision we make:
1. Transparency as a Foundation
We explain our data handling practices in plain, accessible language—no jargon or vague descriptions. This includes clear details about how Advertising IDs (e.g., IDFA, AAID) are collected, used (e.g., personalized ad targeting, campaign performance analytics), and managed, so you always know how your personal data (including advertising-related identifiers) is processed.
2. Upholding Your Privacy Rights
We implement robust protective measures aligned with global privacy standards and regulatory requirements. Your fundamental privacy rights are not just recognized, but actively defended through our systems and processes.
3. Your Control, Your Choice
You retain full autonomy over your personal information. From updating details to requesting deletion, you have easy access to tools that let you manage your data according to your preferences.
4. Data Minimization in Action
We adhere strictly to the principle of "collect only what’s necessary." We gather only the personal information essential to delivering and improving QQ Live’s services, avoiding unnecessary data collection.
5. Dedicated Support When You Need It
Our specialized privacy team is here to address your questions, concerns, or requests promptly. We’re committed to providing clear, helpful responses to ensure you have peace of mind.
We encourage you to explore the following sections for a comprehensive understanding of our privacy practices.
II. How We Collect and Use Your Information
To deliver, maintain, and continuously enhance QQ Live’s services—including ensuring smooth operation, personalized experiences, and secure interactions—we collect relevant information through transparent, purpose-bound methods. Below is a detailed breakdown of the information categories, collection scope, and core usage purposes:
1. Automatically Collected Information
• Basic device information: Device ID, device model, and operating system version.
• Network and usage data: IP address, application usage behavior (e.g., feature access records), and session duration.
• Technical operation data: Error logs and crash logs generated during application use.
• Permission-related data: Data related to dynamic receiver non-exported permissions (inter-module broadcast communication data) and boot completion reception permissions (device boot status and application response data).
• Primary Usage Purpose: To guarantee the stable, secure, and smooth operation of QQ Live. We analyze performance data (such as crash logs and functional operation records) to troubleshoot technical issues, optimize feature performance, and enhance the overall reliability of the application.
2. Personalization & Advertising Information
• Collected Content: Advertising IDs (e.g., IDFA for iOS devices, AAID for Android devices)—collected solely with your explicit permission—general usage patterns (e.g., frequently used features, preferred usage time periods), and trend data (e.g., long-term functional usage preference trends).
• Primary Usage Purpose: To tailor your QQ Live experience to your habits—such as recommending features you may prefer—and to display accurate, relevant promotional content (only after obtaining your explicit consent), ensuring that marketing activities align with your interests.
3.Permissions & Corresponding Information Under Your Control
We only collect and use information related to the following permissions when you actively enable them. You can manage these permissions through your device settings or QQ Live’s in-app settings at any time.
3.1 In-app Purchase Related Permissions
• Collected Content: We collect transaction-related data necessary for in-app purchase services, including order details (order number, product/service name, payment amount, payment method), payment status (pending payment, successful payment, payment failure, refund processing), and the associated account identifier.
• Primary Usage Purpose: Supports in-app payment settlement, delivers purchased products/services, processes refund requests, and ensures transaction traceability for dispute resolution.
3.2 Native System Related Permissions
• Collected Content: Data from dynamic receiver non-exported permissions: Broadcast communication data between application modules (used to support internal functional collaboration).Data from boot completion reception permissions: Device boot status and application response data (used to enable normal startup and running of relevant features).
• Primary Usage Purpose: Ensures secure, seamless communication and function synchronization between application modules; optimizes QQ Live’s stability and response speed when the device boots up.
3.3 Call Experience Related Permissions
• Collected Content:
• Device and connection data: Bluetooth device connection status and related information, network connection status.
• Audio/video call data: Camera call status, temporary shooting images (captured solely during active calls), temporary voice recording data, audio parameter adjustment records.
• Device interaction data: Device vibration trigger records.
• Primary Usage Purpose: Enables core voice/video call functions, maintains clear and stable audio/video quality during calls, and optimizes call experience based on device and network conditions.
3.4 Chat Interaction Related Permissions
• Collected Content: Read/write identifiers and status of chat files/images, IM function operation status, and session information.
• Primary Usage Purpose: Supports normal sending/receiving of chat files/images, ensures smooth operation of instant messaging (IM) features, and maintains continuous session records for seamless interaction.
3.5 Application Information Reading Related Permissions
• Collected Content: Basic information and operation status of associated applications.
• Primary Usage Purpose: Optimizes cross-application compatibility, adapts QQ Live’s services to work with associated apps, and enhances the overall cross-scenario user experience.
3.6 Photo & Image Access Permissions
• Collected Content: Images/photos stored on your device (accessed only when you actively initiate actions like uploading profile pictures, sharing chat images, or sending picture messages).
• Primary Usage Purpose: Supports image-related interaction functions (e.g., sharing photos in chats, setting profile avatars) and ensures smooth transmission and display of image content within the app.
3.7 External Storage Permissions
• Collected Content: Read/write access to your device’s external storage (limited to necessary files such as chat attachments, cached images, or downloaded content generated through QQ Live’s functions).
• Primary Usage Purpose: Stores temporary app data, saves chat files/attachments, and enables downloading of content (e.g., shared documents, offline resources) for offline access, ensuring smooth function operation.
III. How We Share Your Information
We value your trust immensely and adhere to a strict policy of not selling your personal information under any circumstances. We only share your information in the following limited scenarios, and all sharing activities are conducted for specific, legitimate purposes with strict safeguards in place:
1.With Your Explicit Consent
We will only share your personal information with third parties when you provide clear and explicit consent. You maintain full control over these decisions—including the right to revoke consent through QQ Live’s settings or by contacting our support team—at any time.
2.With Trusted Service Providers
To ensure the smooth operation, optimization, and enhancement of QQ Live’s services, we may share necessary, minimized information with carefully vetted third-party partners. These partners are bound by legally enforceable agreements that mandate strict data protection obligations. They are prohibited from using your information for any purposes unrelated to the services they provide to us. Key partner categories include:
• Infrastructure & Technology Partners: Provide cloud hosting, server maintenance, and technical support to ensure QQ Live runs stably.
• Analytics & Performance Partners (e.g., AppsFlyer): Help us analyze application usage data (such as feature engagement and performance metrics) to drive product improvements.
• Customer Support Partners: Offer platform or tool support to assist our team in responding to your inquiries and resolving issues efficiently.
• Payment Processors: Deliver secure, compliant payment handling services to facilitate in-app transactions.
• Marketing Measurement Partners: Provide tools to evaluate advertising effectiveness, with data typically processed in a de-identified form that does not identify you personally.
3.For Compliance with Legal Obligations & Safety Protection
We may disclose your information if we reasonably and in good faith believe it is necessary to:
1. Comply with applicable laws, regulations, legal processes, or mandatory government requests (such as responding to subpoenas, court orders, or regulatory inquiries).
2. Protect the legitimate rights and interests, safety, or property of QQ Live, its users, or the public (including preventing or addressing fraud, abuse, or illegal activities on the platform).
3. Maintain the security and integrity of the QQ Live platform, services, and related systems (such as handling security breaches, technical failures, or potential threats).
4. Enforce our Terms of Service, Privacy Policy, or other platform rules, including resolving disputes or claims related to user behavior.
In all such cases, we will strictly limit the scope of shared information to only what is legally required, and take reasonable steps to notify you of the disclosure (unless prohibited by law or court order).
IV. Multi-Layered Data Security: Safeguarding Your Information
We adopt a comprehensive, multi-dimensional security strategy to protect your personal information from unauthorized access, use, disclosure, or modification. Our approach combines technical defenses, administrative controls, and prudent data practices, with clear guidelines for incident response:
1.Technical Protection Measures
• Deploy advanced end-to-end encryption for both data transmission and storage, ensuring information remains secure during transfer and while at rest.
• Utilize cutting-edge real-time security monitoring systems to detect, identify, and neutralize cyber threats (such as malware, hacking attempts, or unauthorized access) promptly.
• Conduct regular third-party security vulnerability assessments and penetration testing to proactively identify potential risks and implement fixes in a timely manner.
• Apply data anonymization techniques to non-essential user information where feasible, reducing privacy risks while retaining data utility for service optimization.
2.Strict Administrative Controls
• Implement rigorous access management based on the "least privilege" principle—only authorized personnel with a legitimate business need can access user data, and access rights are regularly reviewed and revoked when no longer required.
• Provide comprehensive, ongoing training for all staff on data protection laws, privacy best practices, and incident response protocols, ensuring every team member understands their responsibility to safeguard user information.
• Regularly review, update, and refine our security policies and procedures to align with evolving global privacy standards, regulatory requirements, and emerging security threats.
3.Rigorous Data Minimization Practices
We strictly adhere to the principle of data minimization—collecting only the information that is indispensable for delivering, maintaining, and improving QQ Live’s services. We avoid gathering any unnecessary data, reducing the scope of information that requires protection and minimizing potential privacy risks.
4.User Responsibilities & Incident Response
• Any personal details you choose to share publicly on QQ Live (such as in public chats or shared content) will be visible to other users. Please exercise caution and avoid disclosing sensitive information (e.g., financial details, personal identification numbers) in public spaces.
• If you suspect your account has been compromised, notice unusual activity, or encounter any security-related issues, please contact our customer support team immediately. We will provide swift assistance to secure your account and address the problem.
• We comply with all legal obligations regarding the reporting of significant data security incidents. In the event of a breach that may affect your rights, we will communicate transparently, providing timely updates on the situation and steps you can take to protect yourself.
Our Ongoing Commitment
While we implement these robust security measures, no system can guarantee absolute protection against all potential risks. We remain vigilant, continuously monitoring security trends, assessing our defenses, and enhancing our safeguards to address emerging threats. Our unwavering commitment is to uphold the highest standards of data safety and earn your continued trust in QQ Live.
In compliance with global data protection regulations, you hold comprehensive rights regarding your personal information processed by QQ Live. Below is a detailed breakdown of these rights, along with clear, actionable steps to exercise them. Please note that the exercise of these rights may be subject to legal exceptions (e.g., compliance with mandatory laws) and identity verification requirements to protect your information security.
1.Right of Access & Data Portability
You have the right to confirm whether we are processing your personal information, access the specific data we hold, and obtain a portable copy of your data in a structured, commonly used, and machine-readable format.
How to Exercise:
• Access/Update Basic Account Info: Directly view and modify most personal data (e.g., profile details, contact information) through your QQ Live account settings, typically found under [My Profile → Privacy/Settings].
• Request Comprehensive Data Report: For a full record of all personal information we process (including data categories, collection sources, processing purposes, and third-party sharing details), submit a verifiable request to our support team.
Our Commitment:
• We will respond to valid access/portability requests within the timeframe required by applicable law (generally 30–45 days).
• We provide this service free of charge, up to twice per calendar year.
2.Right to Rectification & Erasure
You are entitled to request the correction of any inaccurate or incomplete personal data we hold about you. You may also request the erasure of your personal information in the following circumstances:
• The information is no longer necessary for the original purpose for which it was collected.
• You withdraw your consent, and there is no other legal basis for us to continue processing the information.
How to Exercise:
• Rectification: Correct most personal information directly via your account settings. For other inaccuracies, contact our support team with details of the error.
• Deletion:
￮ Request full account and associated data deletion through the "Account Deletion" function in the app’s settings.
￮ For targeted data deletion requests (not full account closure), reach out to our support team with specific details.
Important Notes:
• Legal Exceptions: We may not fulfill a deletion request if the data is necessary to:
￮ Complete an ongoing transaction or provide a requested service.
￮ Exercise legal rights (e.g., protecting security, preventing fraud, or addressing illegal activity).
￮ Comply with legal obligations (e.g., retaining financial records for regulatory compliance).
￮ Conduct internal uses reasonably aligned with your expectations.
• Publicly Shared Information: Please note that information you have previously shared publicly on the platform (such as public comments, forum posts, or other publicly visible content) may have been copied, stored, or disseminated by other users or third parties outside of our control. We are unable to delete or retrieve these external copies of publicly shared information once they have been distributed beyond the QQ Live platform.
3.Right to Restriction of Processing & Objection to Processing
You are entitled to request the temporary restriction of data processing in specific scenarios, such as when you contest the accuracy of your personal data and we are in the process of verifying it.
Additionally, you have the right to object to the processing of your personal information if the processing is based on our legitimate interests. This objection must be grounded in your individual personal circumstances.
• How to Exercise:
Submit a verifiable request through our official support channels, specifying whether you are requesting a processing restriction or objecting to legitimate interest-based processing. We will review each request in accordance with applicable laws.
4.Right to Withdraw Consent
Where we process your personal information based on your prior consent, you may withdraw that consent whenever you choose. This can be done via QQ Live’s in-app settings or by reaching out to our customer support team—no complex procedures are required.
How to Exercise:
• Manage most consent preferences (e.g., camera, microphone, advertising permissions) directly through QQ Live’s in-app privacy settings or your device’s permission management menu.
• Withdrawal of consent takes effect immediately in most cases.
5.Process for Submitting Verifiable Requests
5. Process for Submitting Verifiable Rights Requests
To safeguard your privacy and block unauthorized access to your personal data, we will verify your identity prior to handling any request related to your data rights (e.g., rectification, erasure, restriction of processing).
When submitting a request, you need to provide information that reasonably confirms you are the legitimate data subject (e.g., account-related details, transaction records associated with the account). This verification information will be used exclusively for identity validation and will not be processed for other purposes.
VI. Region-Specific Privacy Rights：Jurisdiction-Tailored Protections
To comply with international privacy laws and regulations across different regions, we provide tailored details on additional rights and exercise methods for users in specific jurisdictions. These rights supplement the general data control rights outlined in Section V.
1.Privacy Rights for California Residents (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act (CCPA) and its amendment, the California Privacy Rights Act (CPRA), afford you the following additional protections:
• Right to Know & Request Disclosure: You may request a detailed breakdown of our data practices over the prior 12 months. This includes the categories of personal information we collected, how we used and shared it, and a list of third-party categories that received your data for business purposes.
• Right to Opt-Out of Sale/Sharing: You have the right to direct us to stop "selling" or "sharing" your personal information for cross-context behavioral advertising. While we do not engage in CCPA-defined "sale" activities by default, we’ve added a prominent "Do Not Sell or Share My Personal Information" control in the app and on our website for easy exercise of this right.
• Right to Limit Sensitive Personal Information Use: You can restrict the use of your sensitive personal information (e.g., precise geolocation) to only the purposes necessary to provide the requested goods or services.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA/CPRA rights. This means no denial of services, differential pricing, or reduced service quality based on your decision to exercise these protections.
How to Exercise:
• You may submit a verifiable consumer request to exercise your CCPA/CPRA rights through the contact methods outlined in Section XV.
• You also have the right to authorize a third-party agent to submit the request on your behalf. We will verify the agent’s authorization and your identity before processing the request.
• Valid requests will receive a response within 45 days of submission. If we need an extension (due to complex requests), we will notify you in writing and extend the response period by up to 45 additional days.
2.Privacy Rights for Brazilian Residents (LGPD)
If you reside in Brazil, the Lei Geral de Proteção de Dados (LGPD) entitles you to specific privacy protections tailored to local regulatory requirements. Below are your core rights and how to exercise them:
Core LGPD Rights
• Right to Anonymization, Blocking, or Elimination: You may request the anonymization, blocking, or permanent deletion of your personal data if it is unnecessary, excessive, or processed in violation of the LGPD.
• Right to Information on Data Sharing Entities: You have the right to obtain clear details about all public and private entities with whom we have shared your personal data, including the purpose of each sharing activity.
• Right to Revoke Consent: As outlined in Section V, you can withdraw any prior consent for data processing—with procedures aligned with Brazilian regulatory standards to ensure validity and effectiveness.
• Right to Lodge a Complaint with ANPD: If you believe your personal data rights (as outlined under Brazil’s Lei Geral de Proteção de Dados, LGPD) have been violated, you have the right to file a formal complaint with Brazil’s national data protection authority—the Autoridade Nacional de Proteção de Dados (ANPD). You can submit the complaint through the ANPD’s official channels (e.g., website, designated portal, or other authorized platforms) following their stated procedures. We will cooperate with the ANPD in any investigation related to your complaint.
How to Exercise Your LGPD Rights
• You may exercise the above rights through our standard verifiable request channels (detailed in Section XV of this Policy).
• For LGPD-specific inquiries or additional support, our Data Protection Officer (DPO) is dedicated to addressing your concerns and guiding you through the request process.
3.Privacy Rights for Virginia Residents (VCDPA)
If you are a resident of Virginia, the Virginia Consumer Data Protection Act (VCDPA) entitles you to core privacy rights aligned with similar regional regulations (e.g., CCPA), with specific protections tailored to local requirements. Below are your key rights and the process to exercise them:
Core VCDPA Rights
• Right to Confirm and Access: You can verify whether we process your personal data and access the specific information we hold about you.
• Right to Correct Inaccuracies: You may request the correction of any inaccurate or incomplete personal data in our records.
• Right to Delete: You have the right to request the deletion of your personal data, subject to applicable legal exceptions.
• Right to Data Portability: You can obtain a copy of your personal data in a structured, commonly used, and machine-readable format for transfer to another data controller.
• Right to Opt-Out: You may opt out of the processing of your personal data for three specific purposes: (i) targeted advertising, (ii) the "sale" of personal data, and (iii) profiling that results in legal or similarly significant effects.
How to Exercise Your VCDPA Rights
To exercise any of the above rights, submit a verifiable request using the official contact information provided in Section XV of this Policy. We will verify your identity in accordance with VCDPA requirements before processing your request, ensuring the security of your personal information.
4.Privacy Rights for Users in the European Union and United Kingdom (GDPR/UK GDPR)
If you are located in the European Union (EU) or United Kingdom (UK), you are entitled to the full set of data protection rights outlined in Section V of this Policy, as mandated by the General Data Protection Regulation (GDPR) and UK GDPR. A critical additional right under these regulations is detailed below, along with guidance on exercising your rights:
Core GDPR/UK GDPR Rights
You retain all the general data control rights specified in Section V, including the right to access, rectify, erase, restrict processing, data portability, object to processing, and withdraw consent. A key right unique to GDPR/UK GDPR compliance is:
• Right to Lodge a Complaint with a Supervisory Authority:
You have the right to file a complaint with a data protection supervisory authority if you believe our processing of your personal data violates the General Data Protection Regulation (GDPR). This right does not affect any other administrative or legal remedies you may pursue. You may submit the complaint to the supervisory authority in the EU/EEA Member State of your habitual residence, place of work, or the location where the alleged infringement of data processing occurred.
How to Exercise Your GDPR/UK GDPR Rights
• Exercise your general data rights (e.g., access, deletion) through the verifiable request channels detailed in Section V and Section XV of this Policy.
• For complaints, contact the relevant data protection supervisory authority in your jurisdiction. We will cooperate fully with supervisory authorities to address any concerns raised.
• All requests and complaints will be processed in accordance with GDPR/UK GDPR timelines and requirements, ensuring timely and transparent responses.
VII. Protection of Minors' Personal Information
Protecting the personal information of minors is a core priority for QQ Live. We strictly comply with global laws and regulations on minor data protection, implementing stringent measures to prevent unauthorized collection and ensure proper handling of related information.
1. Strict Age Restriction & User Declaration
QQ Live is exclusively designed for users aged 18 years and above. We explicitly prohibit individuals under 18 from accessing or using our services. By registering an account, you formally represent and warrant that you are at least 18 years old, confirming your eligibility to use QQ Live.
2. Uniform Application of Strict Standards
• We recognize that the legal definition of a "minor" differs across jurisdictions. For example, the GDPR protects individuals under 16, while the U.S. COPPA safeguards children under 13.
• To ensure the highest level of protection for minors, QQ Live applies a uniform, strict standard regardless of regional legal differences: all users under the age of 18 are prohibited from using our services.
3. No Knowing Collection & Prompt Data Deletion
QQ Live prioritizes the privacy and safety of young individuals, and we adhere to a strict, universal policy regardless of regional legal variations in defining a "minor."
We do not intentionally collect, process, or store personal information from anyone under 18. If we discover that a minor’s data has been inadvertently collected, we will promptly launch a data deletion process. We target full completion of this deletion within 30 days of verifying the individual’s minor status, unless extended retention is required by applicable law.
Guardians’ Rights
Guardians of minors are entitled to the following rights regarding their child’s personal information (if inadvertently collected):
• Right to Know and Consent: Be informed of the purposes, methods, and scope of any collection or use of the minor’s personal information.
• Right to Access and Inquire: Access the minor’s personal information held by us and inquire about related processing details.
• Right to Correct: Request correction of inaccurate or incomplete personal information of the minor.
• Right to Delete: Request deletion of the minor’s personal information when the processing purpose is fulfilled, or if the processing violates laws or regulations.
• Right to Withdraw Consent: Withdraw any previously given consent for the processing of the minor’s personal information at any time.
• Right to Account Deletion: Request the deletion of the minor’s account and all associated personal information.
4. Procedure for Exercising Guardians’ Rights
• Guardians may exercise the aforementioned rights on behalf of minors by reaching out to us via email at Staniahere123@gmail.com.
• To safeguard the minor’s information security, we will verify the guardian’s identity prior to processing the request—this may include requesting relevant legal guardianship documents. We commit to responding to all properly verified requests within 15 business days.
5. Compliance with Applicable Laws
QQ Live strictly adheres to all applicable laws and regulations related to the protection of minors’ personal information, including but not limited to China’s Personal Information Protection Law (PIPL) and the Regulations on the Protection of Children’s Personal Information Online, as well as relevant international regulatory requirements.
VIII. Updates to This Privacy Policy
QQ Live reserves the right to update this Privacy Policy from time to time. Modifications will align with evolving legal requirements, technological progress, or service improvements.
For significant changes that affect your rights or how we handle your data, we will notify you through prominent channels—such as in-app alerts, email notifications, or website banners. These key updates may include (but are not limited to):
1. Expanded Data Use Cases: Introduction of new service features that require collecting or processing additional personal information.
2. Organizational Changes: Adjustments to data governance resulting from mergers, acquisitions, strategic partnerships, or structural reorganizations.
3. Security Enhancements: Implementation of advanced data protection measures, updated breach response protocols, or adjustments to security practices.
4. User Rights Modifications: Addition of new mechanisms for exercising privacy rights or updates to existing processes to improve accessibility.
By continuing to use our services after policy revisions take effect, you acknowledge and accept the updated terms. Users who disagree with these changes may limit platform interaction to guest mode, which does not require personal data sharing. Historical versions of this policy remain archived and accessible upon request for transparency and review purposes.
IX Data Protection Officer (DPO)
For questions about personal data protection, your privacy rights, or our data processing activities, please contact our designated Data Protection Officer (DPO), Emma Thompson, via email at Staniahere123@gmail.com.
Our DPO oversees compliance with global privacy regulations including the GDPR, CCPA, and LGPD, ensuring your personal information is handled in line with applicable data protection laws.
X. Controller Information
The data controller responsible for managing your personal information in connection with QQ Live services is QQ Live itself. We are accountable for the collection, use, storage, and disclosure of any personal data you provide while using our services.For related inquiries, you may also reach out to us at Staniahere123@gmail.com.
Address：
ABDELKRIM EL ABBOUBI
ASSOUEL DB LALLA BENT LAAMRI NO 2 MARRAKECH
MARRAKECH - 20200
Morocco (MA)
XI. Contact Us
For any questions, concerns or requests regarding this Privacy Policy or your personal data, you may contact us through the following channels within 15 days:
• Email:Staniahere123@gmail.com
• post：
ABDELKRIM EL ABBOUBI
ASSOUEL DB LALLA BENT LAAMRI NO 2 MARRAKECH
MARRAKECH - 20200
Morocco (MA)
You can contact us in the following ways, and we will respond to your request